Harry's Pizzeria
  • Genuine Pizza Aventura-CM495
  • Aventura, FL, USA
  • Full Time

HOST/HOSTESS - Aventura Mall

Harry's Pizzeria is opening a new location at the Aventura Mall! This will be a high-volume sales, busy location as the Aventura Mall is the second most visited mall in the country!

FLSA Classification: Hourly Employee, Non-Exempt

General Description of Work
With delegated authority, reporting to the General Manager and the Restaurant Manager, the
Host/ Hostess is responsible for...

Essential Function:
Warmly and graciously greet all guests with a smile upon arrival.
When possible, open the front door for guests entering or leaving the restaurant.
When immediate seating is limited, record guest names and number of people in party.
Call out name and number of party when tables become available.
Provide guests with estimated waiting time.
Accommodate special seating requests for guests whenever possible.
Seat guest guests based on guest preferences and balancing of customer flow in service
stations.
Upon seating, offer guests a menu and inform them of their server's name. Inspect table
for proper presentation and completeness.
Relay messages to servers and buspersons as needed.
Proper phone etiquette
Calls guest by name when speaking to them over the phone.
Always asks email address via phone when taking reservation.
Thank guests as they leave and invite them to return.
Reports to work on time and as scheduled.
Understands shift ends once approved by MOD.
Competencies:
Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting;
Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative
situations; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Edits work for spelling and
grammar; Varies writing style to meet needs; Presents numerical data effectively; Able
to read and interpret written information.
Organizational Support - Follows policies and procedures; Completes administrative
tasks correctly and on time; Supports organization's goals and values; Benefits
organization through outside activities; Supports affirmative action and respects
diversity.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently;
Plans for additional resources; Sets goals and objectives; Organizes or schedules other
people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure;
Treats others with respect and consideration regardless of their status or position;
Accepts responsibility for own actions; Follows through on commitments.
Dependability - Follows instructions, responds to management direction; Takes
responsibility for own actions; Keeps commitments; Commits to long hours of work
when necessary to reach goals.; Completes tasks on time or notifies appropriate person
with an alternate plan.

Qualifications: To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.

Education and/or Experience:
No previous restaurant experience required.
Language Skills:
Ability to read, speak and interpret documents in clear English.
Must be able to communicate clearly with managers, kitchen and dining room personnel
and guests.

Physical Ability
Be able to work in a standing position for long periods of time (up to 10 hours).
Must have exceptional grooming habits.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral,
or diagram form. Ability to deal with problems involving several concrete variables in
standardized situations.

About Michael Schwartz & The Genuine Hospitality Group

The Philadelphia-born owner of The Genuine Hospitality Group (TGHG), James Beard Award-winning Chef, and cookbook author, Michael Schwartz is the face of the South Florida restaurant industry and a nationally recognized celebrity chef. Locals and tourists alike have come to embrace and crave his sincere and thoughtful approach to the entire dining experience and seriously good food. At the root of this philosophy and a lens for growth is flagship Michael's Genuine Food & Drink in the Miami Design District, setting the bar in Miami for 10 years with its laid back bistro atmosphere, emphasis on sourcing fresh, seasonal ingredients, and lively bar scene and courtyard. Michael has since successfully developed complementary fine dining concepts including honest Italian at Filia by Michael Schwartz at SLS Brickell in Downtown Miami (October 2016), the quintessential Miami restaurant with waterfront dining at Amara at Paraiso at Paraiso Bay in Edgewater (November 2017) and the ultimate neighborhood restaurant in Coconut Grove at Park Grove (2018). Harry's Pizzeria is the group's American pizzeria, challenging pizza traditions with a thoughtful passion for genuinely better pizza and meals to gather around it. Named one of Food & Wine magazine's 25 Best Pizzerias in the U.S., the group's casual concept is charting a course for regional expansion to 20 locations by 2020, with three currently open in South Florida in the Miami Design District (September 2011), Coconut Grove (2015), and Kendall's Downtown Dadeland (2017). Ella (2015) is a light and airy cafe in the Miami Design District's Palm Court serving breakfast, lunch and early evening bites, curating pastries from the best local bakers in town and a convenient grab and go station with healthy alternatives. The Chef's partnership with global cruise leader Royal Caribbean began in 2011 developing menus with ingredients from sustainable sources for 150 Central Park on Oasis Class ships and now includes the gastropub evolution of Michael's Genuine, Michael's Genuine Pub, on Quantum Class ships. Michael Schwartz Events offers catering and private parties, with genuine food and hospitality for memorable occasions. TGHG has been recognized by leading trade publication Restaurant Hospitality magazine as one of its RH 25: Coolest Multi-Concept Companies. For more information, visit thegenuinekitchen.com.

Harry's Pizzeria
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Follow Jobs:
  • Follow Our Jobs On Facebook Follow Our Jobs On Twitter
  • Share this Page
.